We may collect the following types of information when you interact with our website:

• Contact details — name, company name, job title, email address, phone number, and country, typically submitted through our contact or quote request forms.
• Business inquiry details — product or material interests, quantities, specifications, and any other details you choose to share in an inquiry.
• Technical data — IP address, browser type, device type, and pages visited, collected automatically through cookies and analytics tools.

We collect information directly when you fill out a form on our website (such as a contact form or request for quotation), and automatically through cookies, server logs, and analytics tools as you browse the site.

We use the information we collect to:

• Respond to inquiries and provide quotations or product information
• Communicate about orders, samples, or ongoing business relationships
• Improve our website, catalogue, and user experience
• Maintain records for accounting, legal, and compliance purposes
• Send occasional updates, where you have agreed to receive them

As a German company, we process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Our legal basis for processing includes your consent, the necessity of processing to respond to your inquiry or fulfil a contract, and our legitimate business interest in operating and improving our website and services.

We take reasonable technical and organizational measures to protect the information we hold against unauthorized access, loss, or misuse. Access to submitted data is limited to personnel who need it to respond to your inquiry or manage our business relationship with you.

We do not sell your personal information. We may share limited data with:

• Service providers who support our website (hosting, analytics, email delivery)
• Logistics, shipping, or customs partners, where necessary to fulfil an order
• Authorities, where required by law or to protect our legal rights

Our website may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control or disable cookies through your browser settings; note that some parts of the site may not function properly without them.

Under the GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to data portability. You also have the right to lodge a complaint with a data protection supervisory authority. To exercise any of these rights, contact us using the details below.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.

If you have questions about this Privacy Policy or how your data is handled, please contact us: